Warranty / Refund

WARRANTY

Little Farm Co. generally offers a 12 month warranty to all products.

You are required to notify Little Farm Co. within 10 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process. Once assessed and approved by our customer service team, you will be contacted to proceed with the return.

To make a claim, you must provide us with a copy of your tax invoice or any kind of proof showing that you purchased the item from us. You need to also describe the problem precisely and provide evidence to support your claim, and state whether you are requesting a replacement, repair

A replacement will not be provided if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by us.

Refund

A refund will only be after a restocking FEE of 55% due to the nature of products been made to order. Change of mind isn’t a refundable reason.

Items may vary on lead times extended lead times are not a refundable reason.